Below is a list of questions that we are frequently asked. If you have a query that is not covered, please get in contact with us through Enquire Now or give us a call and we will be happy to help.
Park Resorts are proud of their training and development programmes in which their sales teams are trained to offer helpful advice and answer your questions in an honest, open and courteous manner. Most of our team members have worked at other Park Resorts locations and this means that at some point they are likely to have experienced every possible eventuality. All new team members receive constant guidance from their more senior colleagues and will always contact them for advice when their experience is required.
Any member of the Park Resorts management team, from entertainment to maintenance, will also be available to answer more specific questions if you wish.
Park Resorts provide exclusive events and parties exclusively for our owners. In addition to the Owners Elite events some parks also offer private facilities exclusively for their owners, including spas, saunas, gyms and bars, giving you the opportunity to really make the most of some first class facilities.
See the Park of your choice online for more information on facilities or call the Park direct for details. Ask about exclusive owners events and facilities when you visit the Park.