Below is a list of questions that we are frequently asked. If you have a query that is not covered, please get in contact with us through Enquire Now or give us a call and we will be happy to help.
As an owner, you can enjoy plenty of leisure time at your holiday home throughout the holiday season. Predominantly our Parks are open to owners from March through to October or November, some even longer!
Every Park is closed at some point during the winter but as long as the Park is open to owners, you are welcome to visit your holiday home. Please check with the Park direct.
Park Resorts is not a Residential Park operator and you cannot occupy your caravan on a residential basis. The only exception is Breydon Water in Norfolk which does have a residential license for selected Park homes.
Yes, of course. Many owners love to invite friends and family to stay with them, so you will receive up to 8 seasonal Entertainment & Facilities passes, so your guests can enjoy the Park too.
These passes entitle guests to use all of our main facilities 'free of charge', including swimming pools, entertainment venues, children’s and teenagers clubs and most sports activities. If required, additional passes are available to buy at the Owners Elite Centres on Park.
Even if you own a caravan holiday home somewhere that doesn’t belong to Park Resorts, we can make all the arrangements for you to join us. It happens a lot; in most cases owners decide to upgrade their caravan at the same time, taking them up on our generous part exchange allowances for their existing caravan.
We sort everything, including removing your old caravan - all you have to do is pack and turn up at Park Resorts.
Holiday Homes can be moved to other pitches, providing they meet the pitch criteria. Please ask the General Manager on Park for more information.
All moves are subject to the General Managers discretion and a charge will be made for the cost of transportation and connections that will vary according to the degree of difficulty and distance of the move. There may also be a charge applied according to the new pitch type.
Having said that, in our experience people rarely do move, because they enjoy the strong sense of community in their area of the Park and people are reluctant to move away from their new found friends.
Not on the caravan, as long as you adhere to the Park Rules and pay your pitch fees and other outgoings. But there is an age limit on people who hire or use your caravan in your absence.
Park Resorts is a family Park operator and does not allow groups of people of the same sex under the age of 25. Please ask the Owners Elite team on Park if you have any further questions on this.