Below is a list of questions that we are frequently asked. If you have a query that is not covered, please get in contact with us through Enquire Now or give us a call and we will be happy to help.
Park Resorts operates safe and secure Holiday Parks and have a number of important rules to ensure the well being of both customers and team members alike.
As a family Park operator, we ensure that the terms and conditions of ownership together with Park Rules are strictly adhered to at all times, so you and your family can enjoy your stay with peace of mind.
It is recommended that anyone with questions regarding accessibility or disabled facilities should contact their preferred Park direct. Every Park Resorts Park can provide a detailed accessibility statement upon request. Click on ‘accessibility’ to view Park resorts policy statement relating to disabled access.
Park Resorts can provide brand new specially designed accessible caravans from most manufacturers. Used holiday models are also available at most locations.
Park Resorts offer holiday home ownership at a choice of 37 coastal locations throughout England, Wales and Scotland.
Our Parks offer distinctly different appeals, but all provide facilities and entertainment in a safe and secure family environment so you can be sure to find the Park that is perfect for you and your family. Visit the 'Find a Park' section for more information about our 37 Holiday Parks and locations.
All of our Holiday Parks are based in coastal locations, ideal for exploring all that the local area has to offer. Predominantly they are family Holiday Parks and therefore provide a range of facilities and entertainment on their Parks suitable for all age groups.
Most Parks have heated indoor and/or outdoor swimming pools, bars and restaurants, and family entertainment in the evenings. Some Parks also have spas, saunas and gyms. The children will love the adventure playgrounds, sports courts, indoor play areas, Sparky’s Krew Club fun (or The Mix for teenagers), and the great Sparky’s Krew shows in the evenings. There is plenty for everyone to enjoy, indoors and out, rain or shine!
Facilities do vary by Park so please check with the Owners Elite Team on Park.
If you become an owner with Park Resorts, you will be invited to sit down with the General Manager and talk through every aspect of holiday home ownership. All the terms and conditions, park rules, billing dates and fine detail will be explained so that you understand exactly what they will mean to you. This is the perfect opportunity to ask any questions and really put your mind at rest.
Park Resorts operates safe and secure Holiday Parks and we have a number of important rules to ensure the well being of both customers and team members alike. As a family Park operator, we ensure that the terms and conditions of ownership together with Park Rules are strictly adhered to at all times.But, don't worry, these rules are there to protect you as much as the company... There are no secrets with Park Resorts!
We understand that sometimes the personal circumstances of our Owners can change and for whatever reason they may decide to sell their Caravan Holiday Home.
A notice period id required for this and our Owners Elite Team can provide further details on this along with the various options available to you.
A RAMTECH alarm system will be offered to all new owners when they purchase a new or used caravan. A premium is charged for the system when purchased and an annual maintenance fee is also payable. Owners who have a RAMTECH alarm system will receive an annual discount on their insurance premium. This is in recognition of the additional security measures taken by the caravan owner.
Park Resorts operate family Holiday Parks and therefore aim to ensure a safe and secure environment for all their guests. They do not accept single sex groups under the age of 25 and also monitor behaviour to ensure that no-one is disturbing the relaxed holiday atmosphere on the Park.
The standard features that come with your caravan holiday home will vary from model to model. Your Owners Elite Advisor will be able to talk you through all the features included. Should you require additional features you can ask your Owners Elite Advisor for any additional features to be installed.
These additional facilities/features will incur an additional cost as Park Resorts will need to order them. If you want to move into your new holiday home within a short period of time any additional features may need to be added later.