FAQs at California Cliffs Holiday Park in Norfolk

You can call the Park on 0843 309 2552 or email california.cliffs@park-resorts.com.

The Park address is:
California Cliffs Holiday Park
Rottenstone Lane
Scratby
Great Yarmouth
NR29 3QU

To find us from Great Yarmouth take the A149 north towards Caister. Take the first exit at the first roundabout just past stadium, the second exit at the second roundabout onto the B1159 and the second exit at the third roundabout. Turn right at the Wheelstop Steakhouse and follow the road to Rottenstone Lane. Turn left here and the Park is a little way down on the left.

The main complex of the site is wheelchair friendly, if in the event you find it difficult to manoeuvre around please ask for assistance and we will do all that we can to help.

The Park is open from 23rd March until 5th November 2012.

Reception will be open from 9am to 7pm for check-in, and 9am to 6pm on other days. We will give you a phone number to call should you need any assistance after hours. If you will be arriving late to the Park, please contact reception before 5pm to let us know.

We recommend that you bring towels, tea towels, washing up materials, and toilet roll with you as these are not supplied. If you have booked a holiday through The Sun and not paid extra for your bed linen you will also need to bring this with you.

Check-in times vary depending on the type of accommmodation you have chosen.
Gold, Platinum or Signature 1.30pm
Silver 2.30pm
Bronze 4.00pm

Check out time is 10am on the day of departure.

Please phone reception before 7pm if you are runnning late, we can then make arrangements for your keys to be left in the bar area.

Irons aren't always available so we recommend, if you require an iron, to bring your own.

It is unlikely that your accommodation will have garden furniture.

Dogs are welcome in Bronze accommodation (excluding new models) at a charge of £30 per short break and £50 per week. If you wish to bring another pet please call the Park prior to making your booking.

The beach is just 5 minutes walk from the Park.

There is ample parking on the Park.

All accommodation grades have a microwave.

The Park does allow you to have visitors, if they intend on using the facilities they will need to purchase entertainment passes.

If you intend on using the services the Park has to offer you will need to have entertainment passes, these are included in the price of your holiday. You will need to have your passes with you to enter the complex.

We ask that you do not smoke in your accommodation whilst you are staying at the Park, likewise all public buildings are also smoke free. You are welcome to smoke in most external areas of the Park.

You will find Sky TV in the Entertainment Complex, your accommodation will have a TV with the basic channels.

There is a cash machine on-site, use of which is subject to any provider fees.