FAQs at Highfield Grange Holiday Park in Clacton

You can call the Park on 0843 309 2562 or email highfield.grange@park-resorts.com.

The Park address is:
Highfield Grange Holiday Park
London Road
Clacton-on-Sea
Essex
CO16 9QY

Follow the A12 to Colchester, and then take the A120 (Harwich) road leading to the A133 direct to Clacton-on-Sea. Highfield is situated on the B1441 and is clearly signposted on the left-hand side, approximately 2 miles before Clacton town centre.

The main complex of the site is wheelchair friendly, if in the event you find it difficult to manoeuvre around please ask for assistance and we will do all that we can to help.

We recommend that you bring towels, tea towels, washing up materials, and toilet roll with you as these are not supplied. If you have booked a holiday through The Sun and not paid extra for your bed linen you will also need to bring this with you.

If you are staying on a Touring pitch you may also need to bring your wellies if it is due to rain, electrical hookup and gas..

The Park is open from 23rd March until 5th November 2012.

Reception will be open from 9am to 7pm for check-in, and 9am to 6pm on other days. We will give you a phone number to call should you need any assistance after hours. If you will be arriving late to the Park, please contact reception before 5pm to let us know.

Check-in times vary depending on the type of accommmodation you have chosen.
Gold 1.30pm
Silver 2.30pm
Bronze 4.00pm
Touring pitches 12.00pm

Check out time is 10am on the day of departure for all accommodation and Touring pitches.

Please phone reception before 7pm if you are runnning late, we can then make arrangements for your keys to be left in the bar area.

Irons aren't always available so we recommend, if you require an iron, to bring your own.

It is unlikely that your accommodation will have garden furniture.

Dogs are welcome in Bronze accommodation (excluding new models) at a charge of £30 per short break and £50 per week, If you wish to bring another pet please call the Park prior to making your booking.

Dogs are also welcome on your Touring holiday, for between £1 and £3 per night depending on the time of year.

Clacton-on-Sea beach is just 5 minutes by car.

There is ample parking on the Park.

All accommodation grades have a microwave. If you are staying on a Touring pitch, unfortunately there is not a communal microwave for you to use.

The Park does allow you to have visitors, if they intend on using the facilities they will need to purchase entertainment passes.

If you intend on using the services the Park has to offer you will need to have entertainment passes, these are included in the price of your holiday. You will need to have your passes with you to enter the complex.

We ask that you do not smoke in your accommodation whilst you are staying at the Park, likewise all public buildings are also smoke free. You are welcome to smoke in most external areas of the Park.

You will find Sky TV in the Entertainment Complex, also if you are staying in our accommodation you will have a TV with the basic channels.

There is a cash machine on-site, use of which is subject to any provider fees.

All of the pitches at Highfield Grange are 7m x 7m.

The Park does allow awnings.