Frequently Asked Questions

A holiday home really is a priceless investment in your family leisure time. Ownership with Park Resorts allows everyone to enjoy a wonderful lifestyle experience.

We do provide programmes such as holiday letting that can help offset the running costs, but holiday home ownership should not be viewed as a financial investment, neither will it provide a regular guaranteed income. The investment is in you and your family’s lifestyle. You’re buying a new lease of life in a great location!

As an owner, you can enjoy plenty of leisure time at your Holiday Home throughout your extended Owners season at your Park. Our Holiday Parks are open to holidaymakers for 8 months of the year (around April to the end of November) but the majority of our Parks are open longer, especially for our Owners. Predominantly, our Parks are closed to Owners at some point during the winter months, but this varies by Park and some Parks have a 12 Month License exclusively for Owners. As long as the Park is open to owners, you are welcome to visit your Holiday Home there.

Although our Parks are open for an extended season, especially for our Owners, facilities and entertainment may not be run outside of the holidaymaker season (generally April to October). Some Owners Elite events may run over the extended season, but always check with the Park and they will be listed in the Owners Elite Calendar you receive when you become an Owner.

Please do bear in mind though that Park Resorts is not a Residential Park operator and you cannot occupy your Caravan/Lodge/Holiday Home on a residential basis. Because we are Holiday Parks, there are no Council Tax charges, and for that same reason there is a limit to the number of consecutive days an Owner is allowed to stay at their Holiday Home. This length of time varies by Park, depending on the Site License provided by the Local Authority. Please check with the Park specifically.

The only exception to this standard restriction is Breydon Water in Norfolk which does have a residential license for selected Park homes there. Please speak to the team at Breydon Water for more information.

Park Resorts operates safe and secure Holiday Parks and have a number of important rules to ensure the well being of both customers and team members alike.

As a family Park operator, we ensure that the terms and conditions of ownership together with Park Rules are strictly adhered to at all times, so you and your family can enjoy your stay with peace of mind.

Park Resorts provide exclusive events and parties exclusively for our owners. In addition to the Owners Elite events some Parks also offer private facilities exclusively for their owners, including spas, saunas, gyms and bars, giving you the opportunity to really make the most of some first class facilities.

See the Park of your choice online for more information on facilities or call the Park direct for details. Ask about exclusive owners events and facilities when you visit the Park.

We allow pets on all Park Resorts parks.

Responsible owners are welcome to bring pets to your holiday home, provided you respect other guests. Most dog breeds (up to a maximum of 2 dogs) are welcome in your Caravan Holiday Home or Lodge. If you think that there may be any reason why we wouldn't allow you to bring your dog(s) onto the park then please ask the General Manager before you decide whether to buy a Holiday Home with Park Resorts. All pets are accepted at the General Manager's discretion.

Certain types of dog are not permitted on any Park Resorts Park, in order to maintain the safety and well being of all our guests. These include, but are not restricted to, Pitbull Terrier, Dogo Argentino, Fila Brasiliero and Japanese Tosa.

Where dogs are allowed, they must always wear a collar and identity tag and be kept on a lead under the control of a responsible adult at all times. Dogs and other pets are not allowed in facility buildings, restaurants or food servery areas and swimming pool areas. These restrictions do not apply to guide dogs. We reserve the right to require the owner of any dog or other pet to remove it from the Park if we consider it a nuisance or to be interfering with the general comfort of guests.

If you'd like to bring any other pet other than a dog, this may be acceptable. Please speak to the General Manager.

Please bear in mind that if you are planning to have a pet and also to let your Holiday Home to holidaymakers, we will only be able to let it out as Bronze accommodation, regardless of the age, make or model. The Owners Elite team can talk you through this.

All pets are accepted at the General Manager's discretion so please always check with the General Manager at your park before completing your purchase there.